Conversations with you and a few of your people. Time spent with the actual work — the spreadsheets, the inboxes, the slow Tuesdays. At the end, a short, plain-English memo: what's worth automating, what isn't, and what we'd build first.
Set up your LLM provider. Wire it into the tools you already pay for. Write the skills your work actually needs. On-site onboarding for the team, one or more days as the engagement requires.
After build. New skills as the business changes. Onboarding for new hires. Office hours for the team. The relationship lasts as long as it's useful — most of mine have been more than a year.